The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI’s impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

  • FartsWithAnAccent@fedia.io
    link
    fedilink
    arrow-up
    36
    arrow-down
    1
    ·
    edit-2
    3 months ago

    They tried implementing AI in a few our our systems and the results were always fucking useless. What we call “AI” can be helpful in some ways but I’d bet the vast majority of it is bullshit half-assed implementations so companies can claim they’re using “AI”

    • DragonTypeWyvern@midwest.social
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      1
      ·
      3 months ago

      The one thing “AI” has improved in my life has been a banking app search function being slightly better.

      Oh, and a porn game did okay with it as an art generator, but the creator was still strangely lazy about it. You’re telling me you can make infinite free pictures of big tittied goth girls and you only included a few?

      • MindTraveller@lemmy.ca
        link
        fedilink
        English
        arrow-up
        2
        ·
        3 months ago

        Generating multiple pictures of the same character is actually pretty hard. For example, let’s say you’re making a visual novel with a bunch of anime girls. You spin up your generative AI, and it gives you a great picture of a girl with a good design in a neutral pose. We’ll call her Alice. Well, now you need a happy Alice, a sad Alice, a horny Alice, an Alice with her face covered with cum, a nude Alice, and a hyper breast expansion Alice. Getting the AI to recreate Alice, who does not exist in the training data, is going to be very difficult even once.

        And all of this is multiplied ten times over if you want granular changes to a character. Let’s say you’re making a fat fetish game and Alice is supposed to gain weight as the player feeds her. Now you need everything I described, at 10 different weights. You’re going to need to be extremely specific with the AI and it’s probably going to produce dozens of incorrect pictures for every time it gets it right. Getting it right might just plain be impossible if the AI doesn’t understand the assignment well enough.

      • FartsWithAnAccent@fedia.io
        link
        fedilink
        arrow-up
        18
        arrow-down
        1
        ·
        3 months ago

        Looking like they were doing something with AI, no joke.

        One example was “Freddy”, an AI for a ticketing system called Freshdesk: It would try to suggest other tickets it thought were related or helpful but they were, not one fucking time, related or helpful.

        • Hackworth@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          3 months ago

          Ahh, those things - I’ve seen half a dozen platforms implement some version of that, and they’re always garbage. It’s such a weird choice, too, since we already have semi-useful recommendation systems that run on traditional algorithms.

        • MentallyExhausted@reddthat.com
          link
          fedilink
          English
          arrow-up
          4
          ·
          3 months ago

          That’s pretty funny since manually searching some keywords can usually provide helpful data. Should be pretty straight-forward to automate even without LLM.

          • FartsWithAnAccent@fedia.io
            link
            fedilink
            arrow-up
            4
            arrow-down
            1
            ·
            3 months ago

            Yep, we already wrote out all the documentation for everything too so it’s doubly useless lol. It sucked at pulling relevant KB articles too even though there are fields for everything. A written script for it would have been trivial to make if they wanted to make something helpful, but they really just wanted to get on that AI hype train regardless of usefulness.