Agreed that it likely depends on the region it was bought in. For most businesses and government services I have found the quality of customer service has dropped through the floor in North America as compared to 20 years ago. I worked in customer service for years and it’s always been a horrible job. But it can be made better or worse by how the department is managed.
Lenovo Canada’s customer service, shipping, and possibly quality control teams appear to be overworked because the result is slipshod work, ignoring the customer, and general incompetence. Again, I worked in the field and don’t blame the individuals.
They are trading on their good name, and eroding it at the same time. Glad to hear it’s better in Europe.
BRICS is taking great strides forward. The rapprochement between China and India is necessary for that.
They have a new designation, partner country, allowing countries to take part without full agreement on all BRICS policies. Turkiye is joining as a partner despite its membership in NATO.
A grain exchange is being created, with other commodities exchanges to follow. Discussions on resisting sanctions, guaranteeing food security and energy security.
We are seeing the emergence of the new global organization.