• Zak@lemmy.world
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    36 minutes ago

    Any time I’m required to use an app for something that could be a website, I leave the app a one star review.

  • reksas@sopuli.xyz
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    52 minutes ago

    also those who dont want to install that spyware shit on their phones. Even if you dont care about the data collection it still consumes battery faster as more and more data is being transferred

  • TankovayaDiviziya@lemmy.world
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    5 minutes ago

    That is what I noticed. Everything these days require app to get shopping vouchers, book tickets, go in to your local gym, pay in store (we are being weaned off from using cash) etc.

  • ambitiousslab@lemmy.ml
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    2 hours ago

    This affects me a lot day to day. I have a phone, but it runs postmarketOS, not iOS or Android. It really shows me the importance of open standards. I feel that every business should be required to support open standards for each of the services they offer.

    For me, buying train tickets used to be ok, but is getting harder now. Some train operators are really pushing you to use their app now, and getting rid of the option to download a PDF. It really frustrates me: it’s not like it costs them more to offer PDF download - if anything, it’s much cheaper to offer that functionality than to build and maintain an app for iOS and Android.

    Back when I had an Android phone, I used Monzo, and it was so easy to send money to friends, set up standing orders etc. I wish they offered a proper web interface. Now, I use Natwest’s online banking, and it’s a real pain - I use the card reader to authenticate, then the website logs me out seemingly every 2 mins of inactivity. Some features, like pre-notifying that you’ll be travelling abroad, are only available on the app. I only see this trend continuing.

    The concert tickets example in the article is insane to me. I can’t think of a use case that is better suited for PDFs, and that’s what we’ve been doing for the last 10+ years without any issues. It really is user hostile and excludes people on the edges of society who don’t fit, for whatever reason, with what the 80-90% do.

    • glitchdx@lemmy.world
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      1 hour ago

      apps allow user tracking and advertising though. Much more valuable to the corpos than a few lost customers.

  • distortwave@lemmy.ml
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    3 hours ago

    The whole using your phone for everything from grocery shopping to just doing whatever Like getting deals or whatever?, Can it please go away?

    They’re collecting our data anyways.

  • ladfrombrad 🇬🇧@lemdro.id
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    4 hours ago

    I literally had to switch bank accounts because I couldn’t reset my password “on the web” and required me to use Virgin Money’s app.

    Customer service agent(s) on the phone after prolonged discussions why their app wouldn’t work on three Android phones right in front of me surfaced, and I shit you not

    Well sir, I have my iPhone here and can login just fine maybe you should buy one of those instead

    That day I found out about this

    https://www.currentaccountswitch.co.uk/

        • sunzu2@thebrainbin.org
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          4 hours ago

          So am so tired of people crying about it.

          JFC just ask mom and dad for the down payment… Can’t you holdna a steady job?!

          • ladfrombrad 🇬🇧@lemdro.id
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            4 hours ago

            See that’s the thing, I work far too hard and after a night shift and then getting onto a “customer support” agent reveals the cracks in our society.

            Maybe you could work harder too!

            • sunzu2@thebrainbin.org
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              3 hours ago

              Everyone I know works pretty hard and is underpaid but the teeveeue keeps saying nobody wants to work.

              Deep inside I know the teevee never lies 🤡

              • ladfrombrad 🇬🇧@lemdro.id
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                3 hours ago

                It was the sheer arrogance of that “supervisor” I escalated it to and I hate to think how someone like a pensioner would’ve dealt with them that day wanting to access their bank account, especially since all the local branches have been closed 👺

                RIP Yorkshire Bank

    • glitchdx@lemmy.world
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      1 hour ago

      My old apartment had gates that could only be opened with an app. They took out the card reader and made it app only. Should have gotten out of there much earlier than I did.

  • yesman@lemmy.world
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    6 hours ago

    There should be a warning label on any establishment or product that requires a smartphone to use.

    • Snot Flickerman@lemmy.blahaj.zone
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      5 hours ago

      How about this:

      At the apartments I recently moved out of, there were no quarter slots on the washing machines. They were an app that required a bluetooth connection to pay.

      So if you lived there and didn’t have a smartphone? Go fuck yourself, you don’t get to do laundry.

      Unless you bothered to check the laundry room when you were looking at the apartment, you wouldn’t know. No warnings.

  • CubitOom@infosec.pub
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    5 hours ago

    If you don’t have a smart phone in the US, even temporally, your almost a second class citizen.

    Then if you don’t install corporate apps on your phone, there are even more problems for you.

  • Admiral Patrick@dubvee.org
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    6 hours ago

    I flat-out refuse to do business with any that requires I use an app. I won’t even scan a QR code for a restaurant menu; that’s my cue to go eat elsewhere.

    • tiramichu@lemm.ee
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      4 hours ago

      Scan QR code. Order on your phone. Pay on your phone. Asks for a tip.

      So uh, what exactly am I tipping you here for dawg?

      • glitchdx@lemmy.world
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        53 minutes ago

        that stuff is nice as an option. There’s a bar I go to that I can order my food and drink to the table my friends are at, while I’m walking to the place, and everything just arrives shortly after I sit down. Other people get offended about how fast I get served, it’s always amusing. I also enjoy not interacting with the staff, nothing against them, brain just doesn’t brain sometimes.

        But what if I didn’t have a phone? or if I left home without it? 24/7 pocket rectangle is not natural.

    • enkers@sh.itjust.works
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      5 hours ago

      I don’t mind the whole online menu thing. It’s probably an environmental net positive, but it’s bs if they don’t have ANY physical copies for those who can’t or don’t want to for whatever reason.

      If they wanted me to install something, though, that’d be a 100% instant nope.

      • tabular@lemmy.world
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        5 hours ago

        An online menu requires power to be used (on people’s phones and the server). Is that really a minor contribution in comparison to printing paper and maybe laminating it?

        • taladar@sh.itjust.works
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          5 hours ago

          Considering your average printer is a piece of shit that needs to be replaced quite often, yes, using a website is probably more energy efficient.

          • timbuck2themoon@sh.itjust.works
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            57 minutes ago

            That and those servers are going to be running anyway. Powering a simple restaurant website is a grain of sand on the beach of internet usage.

          • minibyte@sh.itjust.works
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            4 hours ago

            Most companies will be using laser printers, some of which may outlive me. Toner is cheap and lasts an age.

            Inkjet printers are cheap for a reason. They’re a scam.

            • tabular@lemmy.world
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              45 minutes ago

              In fairness neither have I - though I suspect it’s not as insignificant as other’s claim.

              • Snot Flickerman@lemmy.blahaj.zone
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                37 minutes ago

                It’s not insignificant at all. Servers are beefy and take more power than a standard PC… a lot more. Further, failover servers mean you have to have exact copies of the same server up and available, which means you’re doubling, tripling, quadrupling power demands. Finally, you also have to have Uninterruptible Power Supplies, those take an amount of power as well.

                It’s a huge power draw. I know because I have a bunch of low-power devices runnig 24/7 as microservices and it still increase my power bill and use by a lot. I regularly get letters from the power company about how I’m using like 3x the power of the average person in my type of unit.

    • CubitOom@infosec.pub
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      5 hours ago

      The funny thing about qr codes for restaurant menus to me, as someone that studied menu design. Is that actual menus are designed specific ways make the restaurant more profit and make it easier for people to find what they want. Whereas qr codes often bring one to a hastily designed list of categories which are not only less intuitive but also less manipulative. So people will end up taking longer to order less profitable dishes.

      • BossDj@lemm.ee
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        36 minutes ago

        Hell yeah, consumer win. I like selecting an item and it offers me changes or addition options that I never would have considered!

        But really, it means they can hire less people so they gain profit anyway.

  • tabular@lemmy.world
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    5 hours ago

    Even if you did want apps the majority only offer it from 1 of the 2 popular repositories (" stores "). It’s a shame they do not have a way to track that lost sale.

  • TWeaK@lemm.ee
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    4 hours ago

    You don’t need an app to use a loyalty card…

    But yes I am against supermarkets that only provide discounts if you use their loyalty program, which in turn allows them to track your purchases. Especially since many items are priced with the discount as the “fair” price and the full price is really just a money grab.

    • Photuris@lemmy.ml
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      3 hours ago

      Man, I’m torn on this one.

      We have two grocery stores in our exurban area.

      Kroger, as a corporation, contributes to politicians of both US parties in roughly equal measure. Less than ideal (zero contributions), but not too bad I guess. But, they do have an obnoxious customer loyalty card program. Boo!

      Publix, on the other hand, doesn’t have a customer loyalty card program at all. Yay! But, the corporation and their leadership contribute HEAVILY to the new Trumpy GOP, Matt Gaetz in particular. So, fuck them.

      I’m boycotting Publix. Lesser of two evils I guess.

      I really wish we had a locally-owned mom ’n pop grocery. I’d pay a premium for that.

      • Zak@lemmy.world
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        38 minutes ago

        Contributing to that Kinderficker changes my opinion of Publix.