Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 24 days agoMost consumers hate the idea of AI-generated customer servicewww.techspot.comexternal-linkmessage-square211fedilinkarrow-up1985arrow-down112
arrow-up1973arrow-down1external-linkMost consumers hate the idea of AI-generated customer servicewww.techspot.comNemeski@lemm.ee to Technology@lemmy.worldEnglish · 24 days agomessage-square211fedilink
minus-squarerodneylives@lemmy.worldlinkfedilinkEnglisharrow-up4·23 days agoThey also hate the idea of phone trees. Companies don’t care unless we make them not care.
minus-squarebleistift2@sopuli.xyzlinkfedilinkEnglisharrow-up4·23 days agoThe EU has done so much regarding customer protection lately that I’m surprised they haven’t mandated a 20-minute limit in phone hotlines.
minus-squarerodneylives@lemmy.worldlinkfedilinkEnglisharrow-up2·22 days agoEven 20 minutes seems like too long, but that would still be wonderful.
They also hate the idea of phone trees. Companies don’t care unless we make them not care.
The EU has done so much regarding customer protection lately that I’m surprised they haven’t mandated a 20-minute limit in phone hotlines.
Even 20 minutes seems like too long, but that would still be wonderful.